FAQ

  1. What’s the difference between “rust repair” or “slip-on” and “factory OEM”?
  2. What types of parts do you sell?
  3. What gauge steel do you use?
  4. I’m in the US/Canada and need to place an order. How do I do that?
  5. I don’t see the part I’m looking for, do you offer it?
  6. How do I install a “slip-on” rocker?
  7. Do you offer free shipping?
  8. Do you make custom parts?
  9. Do the parts come painted in color?
  10. I have a business and am looking to do more than just place a single order. What is your wholesale policy? What are your discounts? Who should I contact?

Q: What’s the difference between “rust repair” or “slip-on” and “factory OEM”?

Rust repair style pieces are both cheaper and easier to install, slip-on rockers, for example, are designed to slip directly over top of the existing rocker for quick and easy rust repair. Factory style rockers are much more expensive because they’re made using original OEM dyes and typically require full cut outs of the original rocker and need to be fully welded into place. However, the increased price also means greater coverage, full factory pieces are designed to directly and fully replace the original part.

Q: What types of parts do you sell?

We sell tons of parts, ranging from rust repair panels to full OEM factory replacement parts.

Q: What gauge steel do you use?

The steel gauge can range wildly. Some of our frame pieces use steel as thick as 12 gauge but most of the parts we sell will use standard 18-20 gauge steel. Rockers and quarters, for example, are 18-20 gauge.

Q: I’m in the US/Canada and need to place an order. How do I do that?

All US orders should be placed on noramstore.com and all Canadian orders should be placed on noramstore.ca. US orders will ship from our US location and Canadian orders will ship from our Canadian location.

Q: I don’t see the part I’m looking for, do you offer it?

We may! While our website features most of the parts we sell, there are also certain parts that we sell that are not listed on the site. For example, some hoods, fenders, radiator supports, and other full replacement body panels are available but simply not listed on the site. So please call us at 519-258-6227 to check availability.

Q: How do I install a “slip-on” rocker?

There are actually many different ways you can install them! The most common way is to slip the new rocker over top of the existing rocker and then attach it using glue, pop rivets, screws, spot welds, or any other method you feel will suffice. We make our slip-on rockers as easy to use as possible, so everyone regardless of skill level, feels comfortable working with and installing them.

Q: Do you offer free shipping?

Yes! We now offer free FedEx ground shipping nationwide. Please see the shipping information page for more information.

Q: Do you make custom parts?

No. We have a development team in place that assesses what new parts we’re going to make, but we do not custom make or custom fabricate parts.

Q: Do the parts come painted in color?

No. The parts are either unpainted steel or black primed.

Q: I have a business and am looking to do more than just place a single order. What is your wholesale policy? What are your discounts? Who should I contact?

Our discounts are based primarily on frequency and volume of sales. If you’re looking to place larger orders with us, please get in touch with us and we’ll be more than happy to explain our discount and freight policies. You can either email us at sales@noramstore.ca or call us at 519-258-6227.

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